Privacy policy

Last updated: 14/10/2026 This policy explains how 3D DISCOVERY SRL, with its registered office at Str. Morilor 131 Loc. Ramnicu Valcea, tax ID 28269506, processes the personal data of users of www.3ddiscovery.ro, in accordance with Regulation (EU) 2016/679 (GDPR).

1. Data collected

We collect data provided voluntarily through the contact form, such as name, email address, phone number, company name and the messages sent. Technical data such as IP address, device type, pages visited and cookies used for traffic analysis may also be collected.

2. Purpose of processing

The data is used to respond to requests sent by users, to provide tailored quotes, for direct communication about our services and to improve the experience on the website. The data is not used for marketing without explicit consent.

3. Legal basis

Processing is based on the consent expressed by submitting the information, on the legitimate interest in the operation and security of the website and on the legal obligations applicable to the company.

4. Retention period

Data is kept for as long as necessary to fulfil the purpose for which it was collected, but no longer than 24 months from the last interaction. Data subject to legal obligations is kept for the periods required by tax legislation.

5. Transfer of and access to data

Data can be accessed only by authorised staff and by essential service providers, such as hosting, servers, email and security. We do not sell or transfer data to third parties for commercial purposes. We may provide data to authorities only when required by law.

6. Your rights (GDPR)

Users have the right of access, rectification, erasure, restriction, objection, portability and the right to lodge a complaint with ANSPDCP (the Romanian data protection authority). To exercise these rights, you can contact us at office@3Ddiscovery.ro.

7. Data security

We implement technical and organisational measures to protect data against unauthorised access and loss of information. However, no online platform can guarantee absolute protection against cyber risks.

8. Cookies

The website uses cookies necessary for its operation, as well as analytics cookies for measuring traffic. You can disable cookies in your browser settings. Continuing to use the website constitutes acceptance of the cookie policy.

9. Newsletter

If you subscribe to the 3D Discovery newsletter through the form on the website, we use your email address and, optionally, your first name to send you a monthly email about our projects. The legal basis is your consent (art. 6(1)(a) GDPR), confirmed through the link in the confirmation email (double opt-in). Subscriber data is stored on the website’s server, and emails are sent through the MailPoet sending service (Automattic). You can unsubscribe at any time, in one click, from any email received; after unsubscribing we no longer send you newsletters, and subscription data is deleted on request or periodically.

10. Updates to this policy

This policy may be updated periodically. The current version is always available on this page. We recommend reviewing this section regularly.